Businesses of all sizes will be looking to save money on their telecoms services, but whether or not a VoIP phone system is right for your company can be a difficult question to answer.
Part of the problem can be that a lack of understanding makes it difficult for businesses to work out whether VoIP is a cost-effective telecoms solution, or whether the expense of setting up a compatible system in your offices will be greater than the savings it allows you to make.
The primary way in which VoIP helps to save you money is by cutting the cost of phone calls. These bills can easily mount up for any business, so if a company has the chance to reduce or eliminate them it will be able to spend less each month.
While traditional analogue phone services have to be routed through network providers and use now archaic equipment, VoIP is handled via an internet connection. You can still call standard landline numbers and mobile devices, which will cost money, but calls to other VoIP users will generally be free of charge.
If you run a business that is spread across more than one location, or you want to make it easier for your employees to work from home, using VoIP could cut the cost of calls between colleagues while also making it cheaper to chat with clients and partners.
Further savings can be made by switching to a VoIP phone system because there is less need for a complicated in-house telephony infrastructure. As long as you have an internet connection and a compatible computer, anyone can use VoIP.
Expensive on-premises telephone exchanges, which would generally be out of reach for small businesses, can have their capabilities replicated and even exceeded by VoIP services, which offer hosting for voice mail, video calls, answering services and much more.
Business Size and Usage Requirements Befitting VoIP
Individual businesses will need to assess whether or not the adoption of a VoIP telephone system is suitable for them based on their needs.
The size of a business is a less important issue than you might imagine. VoIP is so inexpensive and easy to set up, offering cheaper voice calls to any user, that it is suitable for all firms, from one-man operations to multinational corporations.
However, whether you really need a dedicated VoIP telephone system or can simply get by on the use of less integrated solutions is another matter altogether. Small and medium-size enterprises that have an ongoing need for consistent, affordable telephony services will be best positioned to benefit from VoIP.
The savings really begin to stack up if employees spend thousands of hours a year on the phone, since you will not be charged for all the minutes as you might have done via a traditional telephone service. However, if your company uses telephones as a secondary means of communication, instead focusing on other means of getting in touch, such as email, a full VoIP system overhaul may not necessarily be the best course of action.
Whatever your situation, preparing your business for the ever-increasing usage of VoIP will be sensible since it is able to save most companies money and is neither costly nor complicated to arrange.
A solid VoIP telephone provider will be able to work with you in order to reach a conclusion on what solution is right for your business, then lead you through the adoption process if this is deemed to be the best course of action. Avoid working with any provider that is not willing to accept that flexibility is an important part of a telephone service.
Visit Daisy Group PLC, a leading provider of telecoms services, to find out about their VoIP Phone System for business.