With increasing focus on healthcare and patient care, physicians have extra motivation to learn and understand how to meet patient’s needs. Patient needs have been placed at a high priority to help healthcare professionals deliver better care, increase loyalty and profitability. So, what do patients really want from healthcare? The answer is simple.
Patients Want:
Health Restored Quickly
The primary goal of visiting a physician, in most instances, is to resolve the health issue and resume normal health activity. Physicians who can accomplish this goal are giving patients one aspect of healthcare that they really want.
The Least Invasive and Most Effective Care Possible
Not many patients can say that they love being pricked with a needle or poked with a knife. Physicians who attempt to administer the least invasive care possible will win over patients. Minimally invasive procedures should be employed in most instances.
State-of-the-Art Equipment and the Latest Techniques
Surgeries and diagnostic tests should be conducted with the state-of-the-art equipment and the latest techniques. New technology and techniques aid in faster healing times. Procedures are also completed faster with new technology. Patients want better care and faster healing times.
A Doctor with Impeccable Credentials and Experience
Physicians with excellent training and experience will provide the best service possible to patients. These physicians know their areas and can provide the best care available.
A Doctor with Good Bedside Manner
A physician with a good bedside manner knows how to conduct patient inquiry with compassion and care. These physicians’ inquiries are not perfunctory because they genuinely care about their patients. Patients like to talk to doctors who care about their well-being.
A Doctor Who Listens
Patients can talk ad nauseum, but a physician who does not actively listen will never truly determine a patient’s needs. Patients want a physician who truly listens.
A Prompt, Efficient, and Hygienic Doctor
Physicians who are prompt, clean and have efficient processes are preferred universally. Doctors who do not follow proper cleaning habits may spread diseases that are harmful to a person’s health.
A Clean, Private Room and Bathroom
Patients prefer privacy. This includes a clean and private room with a private bathroom. Patients who feel at home can improve their moods and heal faster.
A Doctor Who Values and Respects Patient Privacy
Patient data privacy is of utmost importance. Patients want to feel safe and trust that their data is safe from prying eyes. Doctors who can accomplish this goal will gain loyal patients.
Affordable Healthcare
Affordable healthcare is a desire of every patient. Every person would like to afford healthcare regardless of their age, income or ailment. Affordable healthcare is also what patients want.
No Deductible Health Insurance
Health insurance prices may be lower, but deductibles are much higher. Within a year, patients may never reach their deductible and may never have the opportunity to use the benefits of insurance. This is a frustrating and ineffective approach to healthcare and money management. Every patient wants no deductible health insurance.
Flexible Healthcare
Every patient prefers private doctors and the ability to choose. Flexible healthcare does not tie patients to substandard physicians. Instead, they have access to any doctor they choose.
Physicians Should Consider What a Patient Wants to Improve Their Practices
When evaluating what a patient wants, consider these factors to create one of the best practices available. Patient loyalty, fewer lawsuits and reduced billing cycles from satisfied patients is what every physician desires. Ask your patients what they want, listen intently to their response and make every effort to meet their needs.
This article was written by David Nance for the team at www.medicalcodingandbillingcertification.net. Be sure to check out the information they provide on accredited medical billing schools.